Terms of Service

Gray Matter Life Strategies

Last updated: January 12, 2026

Please read these Terms of Service (“Terms”) carefully before using the Gray Matter Life Strategies website (the “Website”), operated by Gray Matter Life Strategies (“we,” “us,” or “our”).

These Terms contain important information regarding your rights, responsibilities, and limitations of liability. Your access to and use of the Website is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you do not have permission to access or use the Website.

1. Nature of Services

Gray Matter Life Strategies provides life coaching services focused on clarity, self-leadership, decision-making, and personal development.

Coaching services are not therapy, not mental health treatment, and not medical care. We do not diagnose, treat, or cure any medical, psychological, or emotional conditions.

If you are experiencing a mental health crisis or require clinical care, you agree to seek assistance from a licensed healthcare provider or emergency services.

2. Client Responsibility

You acknowledge and agree that:

You are solely responsible for your decisions, actions, and outcomes.
Coaching is a collaborative process that requires your engagement, honesty, and follow-through.
You retain full responsibility and authority over your life, behavior, and choices at all times.

We make no guarantees regarding specific outcomes or results.

3. Eligibility

You must be at least 18 years of age to access this Website or apply for coaching services.

By using this Website, you represent and warrant that you meet this requirement.

4. Application and Acceptance

All coaching services are offered by application only.

Submission of an application does not guarantee acceptance. We reserve the right, in our sole discretion, to accept or decline any applicant to ensure appropriate fit and scope of service.

5. Prohibited Uses

You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

Impersonate or attempt to impersonate Gray Matter Life Strategies or any representative thereof;
Misrepresent your identity or affiliation with any person or entity;
Send or attempt to send advertising, promotional material, spam, or similar solicitations;
Engage in conduct that restricts or inhibits another person’s use or enjoyment of the Website;
Use the Website in a manner that could disable, overburden, damage, or impair the Website;
Use automated systems (robots, spiders, scraping tools) to access or copy Website content;
Introduce viruses, malware, or other harmful code;
Attempt unauthorized access to Website servers or systems;
Launch denial-of-service or similar attacks;
Violate any applicable federal, state, or local law or regulation.

6. No Warranty on Website

THIS WEBSITE IS PROVIDED “AS IS.”
WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7. Availability, Errors, and Inaccuracies

We assume no liability for the availability, accuracy, or completeness of information on the Website. Content may contain errors or inaccuracies and may not be current.

We reserve the right to correct errors, omissions, or inaccuracies at any time without notice.

8. Payment and Fees

Coaching fees, billing terms, and payment obligations are disclosed prior to the start of services.

Fees are due in advance unless otherwise agreed in writing.
Failure to submit payment may result in suspension or termination of services.
Fees are non-refundable unless explicitly stated otherwise in writing.

9. Cancellation and Termination

Either party may terminate the coaching relationship according to the terms of the coaching agreement.

We reserve the right to terminate services if continued coaching is no longer appropriate, violates these Terms, or falls outside our scope.

Outstanding payment obligations remain due upon termination.

10. Confidentiality

Information shared during coaching is treated as confidential, except where disclosure is required by law or necessary to prevent harm to self or others.

Sessions may not be recorded without mutual written consent.

11. Intellectual Property

All content on this Website, including text, graphics, logos, and materials, is the intellectual property of Gray Matter Life Strategies or its licensors and is protected by U.S. and international intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works without prior written permission.

12. DMCA Notice and Intellectual Property Claims

We respect the intellectual property rights of others and will respond to valid infringement claims.

If you believe content on this Website infringes your intellectual property rights, please submit a written notice including:

Your name and contact information;
Identification of the copyrighted work;
The URL where the infringing content appears;
A statement of good-faith belief that use is unauthorized;
A statement under penalty of perjury that the information is accurate.

Incomplete or bad-faith claims may result in liability for damages.

13. Links to Third-Party Websites

The Website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Use of third-party websites is at your own risk.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAY MATTER LIFE STRATEGIES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES.

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU FOR SERVICES.

15. Industry Standards

We adhere to professional coaching standards and ethical guidelines consistent with industry best practices.

16. Governing Law, Venue, and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the State of North Carolina, United States, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms shall be resolved in a court of competent jurisdiction located in North Carolina.

17. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of the Website constitutes acceptance of the revised Terms.

18. Contact Information

For questions regarding these Terms of Service, please contact:

Gray Matter Life Strategies at info@graymatterlifestrategies.com